Privacy Policy

At Imly Spa, located in Bhubaneswar, Odisha, we deeply value the privacy and trust of our clients. This Privacy Policy explains how we handle your personal data and protect your information when you visit our spa, use our website, book appointments, or interact with us in any form—online or offline. By availing our services or browsing our website, you are accepting the practices described in this policy. We are committed to ensuring that your personal data remains private, secure, and used only for the purpose it was intended for.

When you engage with Imly Spa, we may collect certain personal information from you. This may include your name, contact number, email address, gender, date of birth, billing information, physical address, service preferences, appointment history, and any feedback you voluntarily provide. These details may be collected when you fill out a form on our website, make a phone call, send an email, book a session through a third-party app, or communicate with us via social media platforms. Additionally, when you visit our website, we may automatically gather non-personal data such as your IP address, browser type, device information, pages visited, and your interaction pattern with our site. This information helps us improve your browsing experience and tailor our offerings to better suit your preferences.

Imly Spa uses secure digital systems to manage all personal data. All online interactions are encrypted through secure socket layer (SSL) technology to prevent unauthorized access. We ensure your data is stored in secure servers and accessed only by authorized personnel who are trained to handle client information confidentially. Physical records, if any, are stored in restricted access areas. We regularly update our security systems to comply with industry standards and reduce the risk of data breaches or unauthorized access. However, despite our best efforts, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We do not sell, trade, or rent your personal information to third parties. However, in some cases, we may share your information with trusted service providers or third-party platforms that help us operate our website, manage marketing communications, or process payments. These third parties are bound by confidentiality agreements and are not allowed to use your data for any purpose other than to assist us. If required by law, regulation, legal process, or governmental request, we may also disclose your personal information as necessary to comply with legal obligations or protect our legal rights.

To improve your browsing experience, we use cookies and similar tracking technologies. Cookies are small files stored on your device that help us remember your preferences, understand site traffic, and enhance the performance of our website. You have the option to disable cookies via your browser settings, but doing so may affect some functionalities on our site. By continuing to use our website without changing your settings, you consent to our use of cookies as described.

Our services are designed for adult clients, and we do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have inadvertently collected information from a child without proper consent, we will promptly delete the data. We encourage parents and guardians to be involved in their children’s online activities and to help enforce this policy.etion. Our team is trained to handle your information professionally and respectfully.

As we grow and evolve, we may occasionally update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Any changes made will be posted on our website along with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Continued use of our services after changes are made will indicate your acceptance of the revised policy.

At Imly Spa, your trust is the foundation of our business. We are committed to ensuring that your personal data is treated with the utmost care, confidentiality, and respect. We understand that your wellness journey is personal, and we strive to create a space where you feel safe—not just physically, but also in how your data is handled. If you have any questions, concerns, or requests related to your privacy or this policy, we invite you to reach out to us via phone, email, or by visiting our spa in person. Our team will be happy to assist you and ensure that your rights are respected and upheld.